Marco Polo Ortigas Manila

The breakfast was great. The concierge and all the employees were fantastic. The coffee shop had great espresso and there were plenty of places to walk, like the market on the weekend for street food.

For this particular stay, we celebrated our daughter’s 6th birthday, and it was such a pleasant experience! We’ve tried different room types before, but this time our daughter requested the room with a window by the bathtub — her personal favorite! I love that all rooms come with bathtubs, but the ones with the glass partition add a little something special, especially for kids. :) What truly makes this hotel stand out is the amazing staff. From the parking area, to the lobby, housekeeping, the pool team, breakfast service, the security team— everyone is just genuinely warm, professional, and respectful. You won’t hear idle chatter or unpleasant tones; even when they talk among themselves, it’s done quietly and with decorum. You really feel taken care of from start to finish. The breakfast, while still delicious, felt a bit more limited compared to our past visits. It might just be us and our changing food preferences, but I felt like the variety wasn’t as impressive this time. I actually prefer the smaller but more curated selection in the executive lounge over the main hall if this is the case. Still, despite that, we had a wonderful stay. Great service, clean and cozy rooms, and a memorable birthday celebration for our daughter — can’t ask for more! PS: The staff gave our daughter a mini birthday cake, and she was so delighted! It was such a thoughtful gesture and truly added a special touch to her day. Special shoutout to the ff staff: Andre, Maica, Marc, Teody, AL, Chauv and Dennise

The cleanliness of your room and the very pleasant attitude of all your staff, the best! Re room, it was comfortable and had a relaxing atmosphere. However, I did notice that some aspects of the room could use a bit of updating to enhance the overall guest experience. Your hotel has so much potential, and I’m confident that a few modern touches would make it even more inviting.

The room was very spacious, the staff were very helpful and kind (especially when it came to me losing something on the ground floor, they were able to find it for me). I also enjoyed the daily buffet breakfast. The location was also convenient and easy to get to and overall the hotel was modern and built recently. I now plan to stay here whenever I visit Manila.

I like the staff‘s super friendliness and accomodating, the location too.